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International Postage Costs and Transit Times


International Postage Costs

We have several options for International customers depending on the item(s) purchased and the weight of the parcel

  • International Express fastest option with online tracking
  • International Standard With Tracking provides online tracking (where available)
  • International Economydoes not provide online tracking, signature on delivery or insurance

Customs Import Charges

All additional customs fees and charges must be paid by the importer of the goods. These fees are not included in the purchase price. 
Most International orders will be subject to import taxes, customs duties and fees levied by the destination country. 
These fees are levied once a shipment reaches the destination country and the goods will not be released until these charges are paid in full. 
Each country sets different fees and taxes. Please contact your local customs office for further information. 
Customs clearance procedures can cause delays and should be taken into account. 

Parcel Transit Times
Please refer to our Parcel Transit Times section below for estimated delivery time frames. Parcels can be delayed due to several factors such as transit delays, customs clearance delays, public holidays, postal strikes and natural disasters. Please take this information into account during peak times.
All orders are despatched from Brisbane, Queensland, Australia

The following transit times are estimates only and are subject to International Carrier delays especially from October to December

Country Economy
(No Tracking)
With Tracking
With Tracking
New Zealand 5+ Days 5+ Days 3+ Days
USA 14+ Days 14+ Days 5+ Days
Canada 21+ Days 14+ Days 5+ Days
UK/Ireland 14+ Days 7+ Days 5+ Days
 Asia 10+ Days 10+ Days 5+ Days
 Europe 14+ Days 14+ Days 5+ Days
 Middle East 14+ Days 14+ Days  5+ Days
 Russian Federation 21+ Days 21+ Days 5+ Days
 Rest Of The World 21+ Days 21+ Days 5+ Days